Buyer Protection
Refund & Cancellation Policy
Last Updated: September 2026·14-Day Technical Guarantee
1. Digital Product Delivery Ultron AI is delivered instantly upon successful payment completion via automated download links and email confirmation.
2. 14-Day Technical Support & Satisfaction Policy We stand firmly behind the quality of our software. If you experience technical incompatibilities, startup issues on your operating system (Windows, macOS, or Linux), or missing features that our engineering support team cannot resolve within 14 days of purchase, you are eligible for a full refund or direct technical assistance.
3. How to Request Support or Refund To request assistance or a refund: 1. Contact our support team via email at **support@ultron.ai** or message us directly on WhatsApp. 2. Provide your **Razorpay Payment ID** (e.g. `pay_xxxx`) or Order Email. 3. Describe the technical issue or reason for your request.
4. Processing Time Approved refunds are processed within 5–7 business days back to your original payment method (UPI, Net Banking, Credit/Debit Card) via Razorpay.
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